Disruption with Copilot Bing search tool
This summary is created by Generative AI and may differ from the actual content.
Overview
A critical cloud resource supporting the Copilot Bing search tool was inadvertently deleted during a routine resource cleanup operation, leading to a disruption of the service. The resource was subsequently recreated to restore functionality.
Impact
The incident caused a disruption to the Copilot Bing search tool, resulting in a service interruption for its users. Specific details regarding the extent or duration of the user impact are not provided.
Trigger
The incident was triggered by the deletion of a cloud resource, essential for the Copilot Bing search tool, as part of a resource cleanup operation.
Detection
The issue was 'discovered,' suggesting a reactive or potentially manual detection method, as the postmortem indicates that 'more effective monitoring will be put in place to catch this issue earlier' in the future.
Resolution
The disability was resolved by recreating the deleted cloud resource that was essential for the Copilot Bing search tool.
Root Cause
The root cause was the deletion of a critical cloud resource during a resource cleanup operation, indicating an underlying issue within the cleanup process or its associated safeguards that permitted the removal of an active, vital component.