Incident with Packages

Severity: CriticalCategory: ScalabilityService: GitHub
This summary is created by Generative AI and may differ from the actual content.
Overview
The Packages NPM Registry service experienced degradation on August 14, 2025, from 17:50 UTC to 18:08 UTC. This incident rendered NPM package uploads unavailable and caused approximately 50% of download requests to fail. The root cause was identified as a sudden surge in publishing activity that exceeded the service's capacity. The service returned to normal functioning, and future preventative measures include implementing better guardrails and improving incident response runbooks.
Impact
The Packages NPM Registry service was degraded. NPM package uploads were unavailable, and approximately 50% of download requests failed. The incident lasted for 18 minutes.
Trigger
A sudden spike in Packages publishing activity triggered the incident.
Detection
Awareness began with reports of degraded performance for Packages, leading to an investigation into intermittent availability issues.
Resolution
The NPM registry returned to normal functioning.
Root Cause
The root cause was a sudden spike in Packages publishing activity that exceeded the service's capacity limits.
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