Intermittent networking failures across GitHub-hosted Actions runners

Severity: Major
Category: Network
Service: GitHub

This summary is created by Generative AI and may differ from the actual content.

Overview

Intermittent networking failures across GitHub-hosted Actions runners from 08:15 UTC to 17:11 UTC on December 18th, 2025, caused by network packet loss between runners in the West US region and one of GitHub's edge sites, resulting in timeouts during runner setup and workflow execution.

Impact

Approximately 1.5% of jobs on larger and standard hosted runners in the West US region were impacted, 0.28% of all Actions jobs during this period. Self-hosted runners were not impacted.

Trigger

Network packet loss between runners in the West US region and one of GitHub's edge sites

Detection

The incident was detected through reports of degraded performance for Actions and observation of intermittent failures on GitHub-hosted actions runners

Resolution

All traffic was routed away from the affected edge site by 17:11 UTC, mitigating the timeouts. We are observing recovery with request from GitHub-hosted Actions runners and will continue to monitor.

Root Cause

Network packet loss between runners in the West US region and one of GitHub's edge sites