Claude 3.5 Sonnet model is unavailable in Copilot

Severity: Major
Category: Misconfiguration
Service: GitHub

This summary is created by Generative AI and may differ from the actual content.

Overview

Claude 3.5 Sonnet model for GitHub Copilot Chat experienced degraded performance between 21:42 UTC and 22:14 UTC on February 24, 2025.

Impact

all requests to Claude 3.5 Sonnet would result in an immediate error to the user

Trigger

misconfiguration within one of our infrastructure providers

Detection

We are investigating reports of degraded performance for Copilot

Resolution

We were able to quickly identify the problem and resolve this issue. Claude 3.5 Sonnet is available again.

Root Cause

This was due to misconfiguration within one of our infrastructure providers