Disruption with some GitHub services

Severity: MajorCategory: ScalabilityService: GitHub
This summary is created by Generative AI and may differ from the actual content.
Overview
Copilot Metrics API failed to ingest daily metrics aggregations for all customers from 2025-02-21 to 2025-02-24. The API was functional for retrieving historical metrics prior to 2025-02-21. The team is working to prevent further outages by adding more alerting to timeouts and have further optimized all our queries to aggregate data.
Impact
Copilot Metrics API failed to ingest daily metrics aggregations for all customers resulting in failure to populate new metrics from 2025-02-21 to 2025-02-24
Trigger
metrics ingestion process timing out when querying across the event dataset
Detection
customer support was notified of the issue
Resolution
team deployed a fix to resolve query timeouts and ran backfills for the data from 2025-02-21 to 2025-02-23
Root Cause
metrics ingestion process timing out when querying across the event dataset
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