High latency on webhook API requests

Severity: Major
Category: Misconfiguration
Service: GitHub

This summary is created by Generative AI and may differ from the actual content.

Overview

High latency on webhook API requests between February 26, 2026 UTC and February 27, 2026 UTC, with 0.82% of requests taking longer than 3s and 0.004% resulting in a 500 error response.

Impact

0.82% of requests took longer than 3s and 0.004% resulted in a 500 error response

Trigger

Noisy neighbor effect due to requests to a specific webhook generating excessive load on the API

Detection

Monitors caught the impact on the individual backing data source

Resolution

Traffic from the specific hook decreased, and a rate limiter was added for the webhooks API

Root Cause

Noisy neighbor effect due to requests to a specific webhook generating excessive load on the API