Disruption with some GitHub services
Severity: Major
Category: Change Process
Service: GitHub
This summary is created by Generative AI and may differ from the actual content.
Overview
GitHub services experienced a disruption affecting Webhooks, API Requests, Issues, and Pull Requests. The incident was resolved after identifying and rolling back a change that caused timeouts.
Impact
Degraded performance across multiple GitHub services, impacting user experience.
Trigger
A change that led to timeouts across multiple services.
Detection
The issue was detected through internal monitoring and user reports, leading to an investigation.
Resolution
The problematic change was rolled back, leading to recovery of services. Continuous monitoring was conducted to ensure complete recovery.
Root Cause
A change in the system caused timeouts, leading to degraded performance across multiple services.