Elevated Request Latency for Write operations on github.com and api.github.com

Severity: MajorCategory: DependenciesService: GitHub
This summary is created by Generative AI and may differ from the actual content.
Overview
Between 05:49 UTC and 06:55 UTC on February 28th, 2025, a newly deployed background job caused increased load on GitHub's primary database hosts, resulting in connection pool exhaustion.
Impact
Degraded performance, manifesting as increased latency for write operations and elevated request timeout rates across multiple services.
Trigger
A newly deployed background job.
Detection
Observed increased latency for write operations and elevated request timeout rates across multiple services.
Resolution
Halted execution of the problematic background job and disabled the feature flag controlling the job execution.
Root Cause
A newly deployed background job caused increased load on GitHub's primary database hosts, resulting in connection pool exhaustion.
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